This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any

such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc.

could differ materially from the results expressed or implied by the forward-looking statements we make. All

statements other than statements of historical fact could be deemed forward-looking, including any projections of

product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements

regarding strategies or plans of management for future operations, statements of belief, any statements concerning

new, planned, or upgraded services or technology developments and customer contracts or use of our services.

The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and

delivering new functionality for our service, new products and services, our new business model, our past operating

losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting,

breach of our security measures, the outcome of intellectual property and other litigation, risks associated with

possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating

history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our

service and successful customer deployment, our limited history reselling non-salesforce.com products, and

utilization and selling to larger enterprise customers. Further information on potential factors that could affect the

financial results of salesforce.com, inc. is included in our annual report on Form 10-Q for the most recent fiscal

quarter ended July 31, 2011. This documents and others containing important disclosures are available on the SEC

Filings section of the Investor Information section of our Web site.

Any unreleased services or features referenced in this or other presentations, press releases or public statements

are not currently available and may not be delivered on time or at all. Customers who purchase our services should

make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no

obligation and does not intend to update these forward-looking statements.